If it is your first time logging into Matrix, please follow the below steps:
1. Enter your Matrix URL in the browser.
2. Click I am a new user on the log in page
3. Enter your email address.
4. Click Submit
If you forget your password, please follow the below steps:
1. Enter your Matrix URL in the browser
2. Click I forgot my password
3. Enter your email address
4. Click Submit
Note: If you don’t receive an email to setup/reset your password, please view this article: I Did Not Receive My Password, What Do I Do?